I Can't Find My Spaces

If you're having trouble locating your Spaces on GoBrunch, please follow the troubleshooting steps below. Whether you are using the main GoBrunch domain or a sub-domain, we have outlined the necessary steps to help you access your Spaces.

If You're Using gobrunch.com

Ensure You Are Logged Into the Correct Account

1. Visit My Account to check which account you're currently logged into.
2. Verify that your plan is correct according to your account details.

Log Out and Log Back In

If the plan details are incorrect, follow these steps to log out and log back in:

1. Click on the menu in the top right corner of the page.
2. Select Sign Out.
3. After signing out, click on Login.
4. Enter your email and password.
5. Once you're logged back in, select My Spaces located at the top center of your screen to check if your Spaces are now visible.

If You're Using a Sub-domain

If your account is hosted under a sub-domain, follow these steps:

1. Enter YourSubdomain/main in your browser's address bar.
2. Click on Account located at the top right corner.
3. Select Sign Out.
4. Click on Login and enter your e-mail and password.
5. After logging in, enter YourSubdomain/myevents in your address bar to access your Spaces.

Additional Support

If you have followed all the steps above and still cannot find your Spaces, or if you encounter other issues, please do not hesitate to contact our support team. You can reach us at support@gobrunch.com for further assistance.

Make sure to replace YourSubdomain with the actual subdomain name used by your account. This guide should help users effectively troubleshoot issues related to accessing their Spaces on GoBrunch.